Shipping policy
Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Austria, Switzerland.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
Delivery using DHL
Shipping costs within Germany are calculated based on the total shipping weight of the order:
| From (kg) | To (kg) | Shipping costs |
| 0 | 2 | 6.99 € |
| 2 | 5 | 7.99 € |
| 5 | 10 | 11.5 € |
| 10 | 20 | 19.99 € |
| 20 | 31.5 | 25.99 € |
Deliveries to foreign countries:
Austria
Delivery using DHL
Shipping costs to Austria are calculated based on the total shipping weight of the order:
| From (kg) | To (kg) | Shipping costs |
| 0 | 2 | 15.49 € |
| 2 | 5 | 18.99 € |
| 5 | 10 | 23.49 € |
| 10 | 20 | 29.49 € |
| 20 | 31.5 | 48.99 € |
Switzerland
Delivery using DHL
Shipping costs to Switzerland are calculated based on the total shipping weight of the order:
| From (kg) | To (kg) | Shipping costs |
| 0 | 2 | 20.99 € |
| 2 | 5 | 27.99 € |
| 5 | 10 | 36.99 € |
| 10 | 20 | 50.99 € |
| 20 | 30 | 63.99 € |
| 30 | 40 | 97.99 € |
| 40 | 50 | 110.99 € |
| 50 | 60 | 125.99 € |
If delivery is made to a non-EU country, additional customs duties, taxes or fees may be payable by the customer, but not to the provider, rather to the customs or tax authorities responsible there. Customers are advised to enquire about the details from the customs or tax authorities before placing an order.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 working days, for deliveries abroad within 5 - 10 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Payment via credit card
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via direct debit (via Klarna)
- Payment via credit card (via Klarna)
- Payment via debit card
via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment via Apple Pay
- Payment via Google Pay
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.